Returns & Exchanges
At Samsung Replacement Parts, we want to ensure your repairs are successful, which is why we offer a 30-day return window for all unused and uninstalled electronic components. If you have ordered the incorrect part or no longer require it, our streamlined process makes returning your genuine Samsung parts simple and efficient.
Verify Compatibility
Ensure the part is in its original, anti-static packaging and has not been installed or soldered, as used electronic components are ineligible for return due to safety and quality standards.
Request an RMA
Log into your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request, or contact our support team with your model and serial number.
Secure Packaging
Carefully pack the item using original materials or equivalent protective padding to prevent sensitive circuitry from being damaged by electrostatic discharge or physical impact during transit.
Shipping and Inspection
Affix the provided return label and drop the package at any authorized carrier location; once received, our technicians will inspect the part and issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing